We are the ONLY simulator manufacturer with FULL in-house engineering, game development, support /capabilities. Our expertise strongly contributes to a greater than 99% simulator uptime. Here’s how we support client success from purchase to post-installation:
HD is your One-Stop-Sim-Shop. We’re with you every step of the way.
Upon purchase, you’re assigned a dedicated HD Project Manager. They become your daily contact at HD Golf throughout the design & build. Your PM integrates with your design/architect team to coordinate site visits, confirm measurements, prepare CAD drawings and support customized assets to suit your vision. Professional and friendly, ALL HD teams are trained in excellent customer care and support.
Our in-house team builds, packs and ships your Simulator using our Triple-Check control process. The shipment arrives in tandem with the HD Installation Team, and setup begins.
Our large, experienced team combined with in-house capabilities minimize build time. Your HD Simulator is ready to enjoy.
Throughout planning & installation our marketing team works with yours to create the underpinnings for success. We support YOUR brand positioning and help develop your launch strategy. Achieved through a combination of real-world and digital support, we provide consulting time and content including images, video and copy. Customers count on us to help with launch advertising, signage and banner rollout.
HD fully supports your launch event or first tournament! We’ll help setup, promote and run the event through your Customized Clubhouse Management Software.
HD provides prizing and comprehensive marketing collateral including eblasts, print assets and event invites. We’ll help you attract new customers, generate loyalty, user-content and deliver excitement worth sharing.
WARRANTY & TECH SUPPORT
HD’s industry leading 2-year warranty….is more than a warranty. It fully protects all aspects of the simulator, but it’s also your ticket to FREE sports, games and scenarios. HD clients receive a steady stream of ‘extras’ with an active warranty. Extended warranties are available for a minimal ongoing cost
We offer our Customers 24/7 Support & Remote diagnostics. One call and your team is directly connected to the engineers and technicians who designed, built and installed your Simulator. Our patented and industry-first remote diagnostics allow, upon your approval, immediate access to your simulator. Our team can connect by internet to update software, add games or identify & fix any challenge in real-time.
|✔ Dedicated Project Manager And Installation Technicians|
|✔ 24/7 Customer Support & Industry Leading 2-Year Warranty|
|✔ Remote Diagnostics|
|✔ Marketing Support – Content, Tournaments, Launch Support, Etc|
|✔ Onsite Support for Clubhouse Management|
HD Golf News
New Athlete – Adam Fox
Norris Trophy winner, and 2 time all star, Adam Fox of the New York Rangers joins the HD SportSuite family of athletes. Adam has said his HD simulator helps him work on his golf game when he’s not patrolling the blue line for the Rangers: “When away from the rink,...
New Course – Oak Hill Country Club
The PGA Championship returns to Oak Hill Country Club in 2023, and you can play like a professional on HD Golf’s newest course release! Built in 1921, and surrounded by oak trees, Oak Hill Country Club’s East Course, is one of most recognized golf courses in the...
New Course – Punta Espada
Welcome to Punta Espada, a Jack Nicklaus Signature design golf course built on the shores of Cap Cana, Punta Cana. Rated the “#1 Best Golf Course in the Caribbean and Mexico” by GolfWeek publications, golfers experience extraordinary views of the Caribbean, where the...
Mitch Marner has joined the HD Team!
Mitch Marner has joined the HD Team! The HD Team is proud to welcome NHL All-Star and Toronto Maple Leafs star forward - Mitch Marner - to the HD Pro Athlete family. Recently, Mitch hit a new NHL record garnering 58 points in just 34 games, tying for most points...